Do we need to build an AI model from scratch?
For these use cases, we can usually start with existing models. The main work is preparing company content, designing the workflow and testing results against real examples. We select models based on needs, quality and usage costs.
How are AI answers checked?
We agree on source content and expected answers. During the trial, we review incorrect or incomplete results and define where human checks are needed. We can add approval steps before actions such as sending a response to a customer.
How do you handle our documents and usage costs?
At the start, we agree on which information will be processed by which service, retention conditions and access permissions. In addition to development fees, we assess model usage, hosting and maintenance costs separately.
Can you redesign our existing website?
Yes. We review the content, page layout, mobile experience and contact flow together. We agree on the pages to retain, the new design and the steps for launch.
Can we use systems management without a software project?
Yes. We can assess your existing server, cloud, backup and user management needs separately. We start by agreeing on the systems and responsibilities involved.
Can you work with our own IT team?
Yes. We can take on specific maintenance, migration or management tasks alongside your existing team. We agree on the division of work and communication at the start.
How are support hours and response times agreed?
We review your working hours, the importance of your systems and the services you need. Service hours, response targets and contact channels are defined in the proposal and work plan.
How is custom software priced?
Pricing depends on the number of workflows, user needs, integrations with existing applications and the scope of migration. We clarify your requirements and describe the work in the proposal.
How long will our project take?
We plan the timeline once the scope and priorities are clear. We can first agree on an initial release that puts the most essential functions into use.
Do we need to replace our existing software?
Not always. We assess whether your current applications can work together. We identify what can be integrated and what needs to change at the start.
Should we choose a ready-made product or custom development?
If an existing product meets your needs, we can consider it. If your workflows and rules require an additional solution, we define the scope of custom development.
Can we start with a small scope?
Yes. We can begin with the process that takes the most time or has the greatest impact, and leave other needs for later phases.
What happens after rollout?
We discuss maintenance, support and future needs at the start. Their scope and working arrangements are specified separately in your proposal.